Pricing is per facility, billed monthly.
Green notes show what integrated payments add to Free.
| Feature | Free $0 |
Starter $50 |
Professional $100 |
Enterprise Contact us |
|---|---|---|---|---|
| Scale | ||||
| Locations | 1 | 1 | Up to 3 | 4 or more |
| Pets | 15 + up to 50 with integrated payments | Unlimited | Unlimited | Unlimited |
| Employees | 1 + up to 3 with integrated payments | Unlimited | Unlimited | Unlimited |
| Operations | ||||
| Reservations, customer & pet records | Included | Included | Included | Included |
| Pet Parent Portal & reservation requests | Included | Included | Included | Included |
| Employee scheduling & time entry | Not included | Included | Included | Included |
| Built-in reports | Basic | 40+ | 40+ | 40+ |
| Prepaid packages & promo codes | Not included | Included | Included | Included |
| Online & virtual terminal payments | Not included + included with integrated payments | Included | Included | Included |
| Physical card terminals | Not included | Included | Included | Included |
| Communications | ||||
| Essential email Reservation confirmations, approvals, reminders, receipts | Included | Included | Included | Included |
| SMS notifications & custom email/SMS setup | Not included | Included | Included | Included |
| Marketing email & SMS | Not included | Not included | Included | Included |
| Integrations & multi-location | ||||
| Consolidated multi-location reporting | Not included | Not included | Included | Included |
| Custom branding | Not included | Not included | Included | Included |
Essential email is transactional only. Higher-volume sending and more advanced communication tools are on paid plans.
Petsoft is billed per facility. Starter covers one location at $50 per facility, per month. Professional covers up to three locations at $100 per facility, per month — so two locations is $200 per month, and three is $300. For four or more locations, contact us for an Enterprise rate.
Employee scheduling and time entry come with Starter. Consolidated Multi-location reporting and the QuickBooks Online integration come with Professional. There is no setup fee, and no long-term contract.
The Free plan has no time limit and covers one location, one employee and 15 pets. Integrated payments within Petsoft raise that to three employees and 50 pets. SMS and marketing campaigns need a paid plan.
Integrated payments are processed by Cosairus Pay. Free covers one location, one employee and 15 pets, with no time limit. Starter covers one location; Professional covers up to three. For four or more locations, contact us for a personalized per-facility Enterprise rate. Prices are subject to change. SMS is billed by usage on your monthly invoice, including message charges, carrier fees, phone number rental and campaign registration fees, and third-party SMS rates are subject to change. See our Petsoft Terms of Service for additional details.